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PROGRAM SPECIALIST – Fayetteville office 

POSITION SUMMARY: A key member of the Membership, Volunteer, Program Department, the position of Program Specialist is responsible for facilitation of Girl and Volunteer program events/activities, developing collaborative community partnerships and providing administrative assistance for Council initiatives such as but not limited to, the annual product sales programs within an assigned geographic area

 MAJOR ACCOUNTABILITIES 

1.     Researches/develops high-quality innovative program opportunities for girls k-12, which incorporate the Girl Scout Leadership Experience curriculum 

2.     Coordinates execution of program events/activities within assigned geographic area, per number set annually and works collaboratively with other staff in execution of department and/or council initiatives (awards recognitions, council-wide events, Service Team Conference, etc)

3.     Recruits/trains/supervises local volunteers to assist in program facilitation within assigned area 

4.     Identifies and works collaboratively with other community based organizations to create and deliver educational and leadership development programs for Girl Scouts of all age levels 

5.     Provides support for Service Unit event coordination through training opportunities, meetings and assistance as necessary 

6.     Assists with product sales programs in assigned area, including but not limited to facilitating product trainings, data entry, product cupboards management, generating reports, etc 

7.     Efficiently submits work and event reports to Program Manager and/or Product Sales Director accordingly per schedule provided and/or as requested by supervisors 

8.     Participates in reporting, budgeting, goal setting, strategic planning and outcomes evaluation 

9.     Provides support to council fund development programs 

10.  Participates as assigned by/or with approval of supervisor on council-planning committees/groups

11.  Provides support to council fund development programs. 

12.  Performs other duties as necessary and when assigned by supervisor     

SUPERVISORY ACCOUNTABILITY:       

 Staff: None Committees: None Manages Program Volunteers in assigned geographic areas, known as Service Areas/Service Units   

KNOWLEDGE QUALIFICATIONS: Required: 

Bachelors degree in related field or experience commensurate with degree 
 2-3 years experience in program development, working with adults and youth     

SKILLS QUALIFICATIONS:  

  •  Knowledge of Girl Scout Program Emphasis and Delivery Systems Demonstrated ability to successfully manage multiple priorities, work independently, effectively market council initiatives and meet deadlines. 
  • Willingness to facilitate and/or assist in facilitation of outdoor programming 
  • Excellent leadership qualities which include the ability to collaborate, organize and work effectively while using creativity in problem solving 
  • Excellent written and oral communication skills. 
  • Excellent computer skills     

ABILITY QUALIFICATIONS: 

  • Ability to perform duties including but not limited to; public speaking for large audiences, hands on program delivery working with Girl and Adult members, and be able to work in the outdoor elements ·         
  • Ability/confidence to cultivate collaborative relationships with key community leaders Demonstrated ability in youth program design and management Ability to follow direction and exercise good judgment ·         Ability to lift at least 25 pounds Valid Driver’s License and safe driving record      

GENERAL QUALIFICATIONS: 

  • Membership in GSUSA 
  • Subscribes to the principles of the Girl Scout Movement 
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  • Unequivocal commitment to pluralism
  • Willingness to work a flexible schedule, including substantial amounts of nights and weekends 
  • Ability to exercise good judgment
  • Excellent leadership qualities which include the ability to collaborate, organize and work effectively while using creativity in problem solving
  • Excellent written and oral communications skills 
  • Valid driver’s license and safe driving record 
  • Flexibility and a good sense of humor


2 Membership Specialists - Pine Bluff (part-time positions)

LEADERSHIP SUMMARY:

The Membership Specialist will infuse and model the Girl Scout Law into their everyday work to fulfill the mission of building girls of courage, confidence and character who make the world a better place. 

POSITION SUMMARY:

A key member of the Membership, Volunteer, Program Department, the Membership Specialist is responsible for developing, retaining, and increasing girl/adult membership in assigned geographic area; recruits and provides ongoing support to volunteers; assists in developing and implementing plans for membership extension in all markets; represents and extends Girl Scouting in the community through presentations, collaborative efforts, and networking; and ensures the Girl Scout Program is visible and accessible within assigned geographic area.

MAJOR ACCOUNTABILITIES

  • Recruit volunteers to work with girls in a variety of settings using traditional and non-traditional means.
  • Develops and administers effective special short-term programs focused on recruitment of girls
  •  Provides information and interpretation of council and GSUSA policies and program to reinforce the role of Girl Scouting
  • Recruits, trains, and provides on-going support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting GSUSA and council policies, standards, and procedures, and by ensuring the availability of support services to enable volunteers to carry out their jobs effectively.
  • Works closely with the Membership Director to develop and administer membership team operating plan and budget to achieve the council’s objectives.
  • Establishes and maintains contact with community organizations and educational institutions to deliver Girl Scouting to underserved girls by implementing programs under the guidance and supervision of the Council’s Program Director.
  •  Encourages and supports Service Units and volunteers in their areas under the guidance of the Volunteer Pathways Department
  • Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council and the community.
  •  Effectively identifies, analyzes, and solves problems, and successfully handles conflict resolution in assigned areas.
  • Provides support to council fund development function, as funding opportunities arise within assigned geographic region.
  • Works collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to girl and adult membership.
  • Provides support to council fund development programs.
  • Other duties as necessary and when assigned

SUPERVISORY ACCOUNTABILITY:     

Manages Volunteers in assigned geographic areas, known as Service Areas/Service Units

CULTURAL EXPECTATIONS: 

Empathy Shows concern for the needs of others.  Takes time with people.  Open & warm.  Good listener.

Possibility ThinkingOpenly shows enthusiasm.  Takes on challenging tasks.  Explores alternatives before acting.  Works for the sense of accomplishment.

Innovation Knows the business.  Thinks in unique and independent ways.  Resists conformity.  Communicates ideas effectively.  Learns from smart risk taking and failure.  Pursues a standard of excellence.

Courageous Leadership- Maintains personal integrity.  Resolves conflicts constructively.  Helps others to grow and develop.  Involves others in decisions affecting them.

KNOWLEDGE QUALIFICATIONS:

Required:

  • Bachelor’s Degree, in related field preferred
  • Demonstrated ability in team management
  • Demonstrated customer service skills
  • Minimum 3 years experience in related position, and or volunteer role 

Preferred:

  • Experience in volunteer recruitment/management
  • Conflict Management training
  • Knowledge of Girl Scout Program Emphasis and Delivery Systems

 SKILLS QUALIFICATIONS:

  • Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
  • Excellent leadership qualities which include the ability to collaborate, organize and work effectively while using creativity in problem solving
  • Excellent written and oral communication skills
  • Strong knowledge of marketing skills and/or willingness to become proficient
  • Skills in networking with internal and external stakeholders to bring awareness of the Girl Scout Program

ABILITY QUALIFICATIONS:

  • Ability to motivate others and encourage them toward the Girl Scout Leadership Experience
  • Ability to perform duties including but not limited to; public speaking for large audiences, hands on program delivery working with Girl and Adult members, and be able to work in the outdoor elements
  • Ability to exercise good judgment
  • Ability to learn and promote Membership Policies, Standards, and Resources
  • Ability to mentor and develop Volunteers and exercise Volunteer Management as necessary

 

GENERAL QUALIFICATIONS

  • Membership in GSUSA
  • Subscribes to the principles of the Girl Scout Movement
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  • Unequivocal commitment to pluralism
  • Willingness to work a flexible schedule, including some nights and weekends
  • Excellent leadership qualities which include the ability to collaborate, organize and work effectively while using creativity in problem solving
  •  Valid driver’s license and safe driving record
  • Flexibility and a good sense of humor

 

 

Product Sales Representative- 

Fort Smith, Jonesboro, North Little Rock, Texarkana

LEADERSHIP SUMMARY:

The Product Sales Representative will infuse and model the Girl Scout Law into their everyday work to fulfill the mission of building girls of courage, confidence and character who make the world a better place.


POSITION SUMMARY:
The Product Sales Representative assists the Chief Business Development Officer in managing product sales operations while working closely with the Product Sales Coordinator to facilitate consistent and successful product sales programs

MAJOR ACCOUNTABILITIES

  • Assists CBDO in managing product sales operations
  • Collaborates with the Business Development team to develop and implement Product Sales strategies
  • Act as point of first reference for all product related enquiries in a regional area
  • Serves as the council liaison and maintains relationships with local troops and surrounding service units
  • Assists in the planning, development and delivery of an annual training program for staff and volunteers that highlights the Girl Scout Leadership Experience, product sale outcomes and promotes a high level of girl participation
  • Assists Product Sales Coordinator with implementation of Service Unit and Troop trainings
  • Collaborates with Product Sales Coordinator and regional office staff to develop and establish cupboard inventory processes
  • Manages product cupboard inventory and processes in his/her regional office
  • Manages cookie costume inventory and processes in his/her regional office
  •  Manages and is accountable for cookie incentive inventory and processes in his/her regional office
  •  Enters accurate and necessary data in product sales databases
  • Coordinates council secured booths in regional area for troops and any database entry required for booth locator applications
  • Manages the Product Sales hotline/e-mail for his/her regional office
  • Assists Product Sales Coordinator with implementation of girl incentive program 
  • Serves as the council liaison and maintains relationships with local troops and surrounding service units
  • Assists with writing and implementing any necessary processes and strategies
  • Assists CBDO with gathering of financial documentation for debt collection
  • Assists with the planning, recruitment and implementation of Product Sales promotional events
  •  Inspires others and ensures outstanding customer service at all levels
  •  Performs other duties as assigned

CULTURAL EXPECTATIONS:
Empathy – Shows concern for the needs of others. Takes time with people. Open & warm. Good listener.

Possibility Thinking – Openly shows enthusiasm. Takes on challenging tasks. Explores alternatives before acting. Works for the sense of accomplishment.

Innovation – Knows the business. Thinks in unique and independent ways. Resists conformity. Communicates ideas effectively. Learns from smart risk taking and failure. Pursues a standard of excellence.

Courageous Leadership- Maintains personal integrity. Resolves conflicts constructively. Helps others to grow and develop. Involves others in decisions affecting them.

KNOWLEDGE QUALIFICATIONS:
Required:
  • Bachelor’s degree in a related field and/or 1 to 2 years of related experience in sales or marketing; and/or equivalent combination of education and experience
SKILLS QUALIFICATIONS:
  • Excellent organizational skills
  • Possesses strong conflict management skills
  • Strong working knowledge of Microsoft Office Suite
  • Strong mathematical and analytic skills
  • Project management skills
  • A can-do attitude to achieve goals
ABILITY QUALIFICATIONS:
  • Ability to practice in accordance with the principles of the Girl Scout Movement
  • Ability to communicate clearly and effectively both orally and in writing
  • Ability to develop and maintain effective working relationships with others
  • Ability to maintain accurate/thorough records and data
  • Ability to work independently, plan, organize and manage multiple projects and deadlines in a timely order in a continually changing work environment
  • Ability to carry or lift objects weighing up to 20 pounds
  • Ability to quickly learn product sales databases 

GENERAL QUALIFICATIONS:
  • Membership in GSUSA
  • Willingness to work a flexible schedule that includes evening and weekend hours
  • Willingness to travel inside and outside council jurisdiction
  • Excellent judgment and problem solving ability
  • Strong human relations skills and have ability to work well with people of diverse backgrounds
  • Unequivocal commitment to pluralism
  •  Valid driver’s license required with clean driving record
  • All prospective employees must pass a background check
  • Flexibility and a good sense of humor



Volunteer Specialist  – North Little Rock Office

POSITION SUMMARY:

Develop and oversee effective and consistent volunteer training throughout the organization, including the planning, coordination, development, delivery and evaluation of adult volunteer training programs, support materials, and initiatives.  Delivery of council-wide adult development system with an emphasis on customer service and recognition to volunteers (including both long-term and episodic volunteers).  Implementation of the volunteer core curriculum.

MAJOR ACCOUNTABILITIES:

  •  Delivery of volunteer leadership training via classroom, self-paced and e-learning, utilizing materials and initiatives that support GSDAOT’s strategic direction and business objectives.
  • Responsible for recruiting, coaching and motivation of a corps of volunteer and staff trainers.
  • Maintain cooperative relationships and confer with department field specialists, volunteer leaders and trainers to conduct needs assessments, identify and analyze performance gaps, evaluate specific training needs, recommend appropriate training programs, tools and external resources as necessary
  • Oversees the volunteer recognitions and appreciation process. Assessing the council’s adult recognitions plan. Processing and reviewing the volunteer award nominations and working with Volunteer Adult Recognition Committee.
  • Promotes recognition of community members and leaders throughout the year, keeping current on National Awards that are available and attainable for all adults.
  • Provides ideas/materials for Membership and Program Departments to share with Service Units for Adult appreciations.
  • Orders annual recognitions from GSUSA and local vendors.
  • Involvement in the planning of annual volunteer trainer events such as Facilitator Retreats, conferences, training service unit meetings, and adult enrichment classes.
  • Coordinates facilitator and service unit participation in annual council-sponsored volunteer conferences and council-wide projects and initiatives.
  • Facilitate classroom-based and webinar training programs as needed.
  •  Provides candid feedback in a positive and motivating way.
  • In partnership with Volunteer Pathways Manager conducts facilitator trainer sessions for volunteer and staff facilitators on approved training programs and follow up to assure programs are understood and applied consistently and appropriately across the service area.
  • Maintain records of recognition histories of volunteers in Personify/Volunteer Management Module.
  • Executes other duties as assigned