Renew

Your Next Step, Powered by Girl Scouts!
New Badges, New Journeys, New Discoveries

What path will you choose next year? With new programs in outdoor adventure and STEM and the promise of dozens of new skills to learn and awards to earn, at Girl Scouts the trail is yours to blaze! You’re a force to be reckoned with, and we can help you unleash more of that unstoppable potential—in a place that’s all about championing girls’ success. Whatever the next step looks like for you, we can help you make it happen.

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Trouble Logging In?

Girl Scouts - Diamonds Customer Care Team
800-632-6894
Email us

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact the Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact the Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: The Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact the Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact the Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Check with us to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.

The Customer Care team can provide additional support.

Special Instructions for Lifetime Members

Did you know even Lifetime Members need to "renew"?

As a Girl Scout Lifetime Member, there are no more dues for you! So, while you don't have to renew your membership in the traditional way of paying dues for the upcoming year, there is still a renewal process for Lifetime members that will help us ensure that all your information is up-to-date, and you will receive communications from us.

Renew by June 15 by clicking the “Renew Now” link, log in to your MyGS account and follow the instructions below to check your information and renew your role or roles.*

1. On the membership tab, first choose NEXT YEAR from the drop-down menu on the top right of the screen, then you can modify your role or edit your renewal choice.

2. You should see renewal choices in a drop box for each role showing as: “Time to Renew for 2020!”

- Choose RENEW if you are continuing.
- Choose I’LL DECIDE LATER if you’re not sure at this time.
- Choose DO NOT RENEW if you will not be returning to this position at all (in the case you are 100% sure you will not be returning).
- If there is no renewal box next to your role, contact the Customer Care department at 800-632-6894 with detailed information.

3. Once you’ve made your selections, click CONTINUE.

4. You've done it! Your membership profile will update and reflect your 2020 Membership Year role.

* The fine print: The reason renewing your role as a Lifetime Member is so important is that our database is particular about how it handles the records of Lifetime Members, and the best way to ensure that the system knows to send you email is if you are renewed for the current year (regardless of when you became a Lifetime Member). Renewing your role also helps us know if you are an active or inactive member.

Cardboard Boat Regatta

2019 Cardboard Boat Regatta Registration

Thank you for being a true Go-Getter by participating in our Renewal Campaign! We hope you are as excited about the 2020 membership year as we are!

With your early membership renewal, you qualify for an exclusive invitation to the 2019 Cardboard Boat Regatta, September 6-8 at Camp Cahinnio (rain date: September 20-22). See the calendar page for event details.

Cardboard Boat Regatta Registration:

Cardboard Boat Regatta – Weekend
Cardboard Boat Regatta – Saturday Only

All Girl Scouts who renew their membership prior to June 15 may use the following discount codes to enjoy 50% off Cardboard Boat Regatta registration costs.

Saturday Only: PG-2020CBRday
Weekend: PG-2020CBRwkend

Individual cabins and platform tents at Camp Cahinnio may be booked for use during the Cardboard Boat Regatta weekend (while space is available).

Cabin and Platform Tent Information and Reservation

Spring Renewal T-Shirt

Thank you for participating in our Renewal Campaign! We hope you are as excited about the 2020 membership year as we are!

When you renew by June 15, 2019, you qualify to purchase our limited edition spring renewal t-shirt. Once you have renewed, complete your t-shirt order form.

Renew by June 15 to receive your FREE My Next Step, Powered by Girl Scouts patch!

Review the Renewal Checklist for other great incentives.

Need help? We'll walk you through it!

Spring Renewal Guide for Troop Leaders
Spring Renewal Guide for Parents